Skip to main content

Running into an issue? Have a question or suggestion?

Tell us how we can make Lumiere better. You can also visit the Lumiere Knowledge Base for more information!

QA Review

Channel Video Thumbnail Uploads

It would be great if we could change the video thumbnails from the main channel setup rather than clicking into each video. It would save a lot of clicks.

Jon Rios2 years ago

add questions to all channel videos

similar to how settings can be applied en masse to channel videos, would be great to also apply questions to all channel videos.

Andrew Quinn2 years ago

Upload Image as Activity

Given all of the Key Art testing we do for Paramount, it would be helpful if we could create an activity from a still image and then set the duration within Lumiere. This would save us a step of first creating a video from the image.

Jon Rios2 years ago

Counting clicks in a certain portion of the screen

Our NBCU Ad Innovation team had an interesting ask: “Separately I also have a question about the Lumiere experience in general. We were wondering if it was possible to get an insight into the # of clicks for brand logos that occurred during Double Box / Prime Pod cells. I know we track heat boxes but was wondering if there was a way to generate a raw number there.” Would it be possible (currently or in the future) to add something akin to a hotspot that tracks the amount of times people click in a certain area for a particular amount of time?

Kevin Ferguson2 years ago
1

Removing deprecated filter variables

Hi! We’re working on passing filterable variables from Forsta. During testing, we passed in a couple filters (“Agegender” and “Raceethnicity”) and then updated those names to (“Age_gender” and “Race_ethnicity”). Looking for: 1. Could we edit filter names in Lumiere directly (and after the fact)? 2. In this particular case, could we remove filters associated with the video?

Andres Molina2 years ago
1

Hotspot Tracking Export

It would be nice if there was a way to export an image of the heatmap that represents all clicks/comments. This probably isn't going to be used for most projects, but there have been a few times where we run studies for key art or stills where we ask viewers to leave comments on elements that catch their eye. My current process has been to capture the screenshot that seems most representative of the trends in throughout the video, but that's not always a very valid approach. (For context, you can see what I mean by referencing the slide screenshot attached.)

Kim Kelling2 years ago

Feature Request: Add Hotspots to GIF Exports

Our NBCU Ad Innovation client loves Hotspots, and asked if we could include them in the GIF export feature. Passing their request along for the future!

Kevin Ferguson2 years ago

Copy questions

It would be wonderful to copy questions between activities in a channel or save them to a question bank to add to other videos

Amber Williams2 years ago
Backlog

Adjust Image Size + Quality of Header

The image quality of the header looks a bit low resolution. We also have to adapt how it fits outside of Channels. It would be nice to be able to adjust both in the app

Amber Williams2 years ago
Backlog

Star Rating Output Idea

Star rating outputs might work well as something like the below rather than the current histogram:

Kevin Ferguson2 years ago
Backlog

Sorting Prompted Emoji Outputs

It’d be nice to be able to sort prompted emoji outputs from most to least popular. Currently, the emojis are shown in the order used in the question setup.

Kevin Ferguson2 years ago
Backlog

Feature: Prompted emoji multi-select and 'other' option

Ticket Type: Feature Request HubSpot Ticket ID: 2609509417 Associated Contacts: rgalvin@latd.com Ticket Description Would love an option to do "multiple select" for the set emojis on a prompted question! Similarly, might be worth having the option to allow viewers to select their own emoji from a larger library (like the one that pops up when we select emojis to show in the question).

Linear2 years ago